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Sionline Questions and Answers

1. Is there any electrical bill(WBSEDCL) payment system in West Bengal?

Asked By:Basudeb Das @ 743*****06

Answer from Sionline Technomart PVT LTD on : 2017-12-01 12:17:54

No, we do not have bill payment option for west bengal electricity

2. Adhar card link

Asked By:Hitesh Damor @ 742*****92

Answer from Sionline Technomart PVT LTD on : 2017-11-21 10:55:12

we do not provide services to link aadhar card through sionline technomart

3. I want to start mobile and dth recharge business with sionline.in so i want speak details from your customer care for my frequent (Tamil) language person.

Asked By:VIJAYAKUMAR @ 997*****63

Answer from Sionline Technomart PVT LTD on : 2017-11-20 16:13:24

dear sir, you can reach sionline customer care on 07412660330 but soory to say we will not be able to provide support in regional language like tamil or telgu etc

4. How to pay si wallet amount by my bank account

Asked By:Lokeshkp @ 815*****59

Answer from Sionline Technomart PVT LTD on : 2017-11-18 16:17:04

amount cannot be transfered from si wallet to bank account

5. commission percentage

Asked By:md rafeeq @ 798*****75

Answer from Sionline Technomart PVT LTD on : 2017-11-18 13:02:43

pls check out sionline margin plans on https://www.sionline.co.in/MarginPlans

6. i want to recharge my wallet bt i dont no how rechrged my wallet

Asked By:VIKAS KUMAR @ 933*****40

Answer from Sionline Technomart PVT LTD on : 2017-11-18 12:14:19

Kindly Make payment in any of sionline bank account and submit deposit request from your android app or distributor login. for bank account details visit https://www.sionline.co.in/account-detail

7. Is there any electrical bil payment systm in assam?

Asked By:pranesh pagag @ 847*****87

Answer from Sionline Technomart PVT LTD on : 2017-11-09 11:54:41

we are working for tieups for Assam Electicity bill payment, we will update soon once this is done

8. Is assam electrical payment system there

Asked By:Rajesh @ 825*****76

Answer from Sionline Technomart PVT LTD on : 2017-11-03 18:34:04

No, This Biller is Not Available on SiOnline

9. 4000 deduce for 5 activation kits before that thought 5 for 800 deduce 4000 please make 1 get me refund

Asked By:Santosh @ 876*****61

Answer from Sionline Technomart PVT LTD on : 2017-10-27 10:25:27

Dear Mr Santosh, Activation Keys are Non Refundable & Non Transferable

Price for 5 Activation Keys is clearly mentioned in the OTP SMS & Email which was sent to you

10. profit margin %

Asked By:palanimuthu @ 948*****67

Answer from Sionline Technomart PVT LTD on : 2017-10-25 18:16:36

Kindly Download the Details of Margin From https://www.sionline.co.in/MarginPlans

11. If I registered in Sionline and pay money. but I am interested then you are return my deposit money ?

Asked By:Sourabh Marathe @ 983*****38

Answer from Sionline Technomart PVT LTD on : 2017-10-25 10:29:29

Dear Sir,

Activation Fees & Activation Pins are Non Refundable & Non Transferable

12. How to join as retailer.?

Asked By:BHARATHI @ 978*****90

Answer from Sionline Technomart PVT LTD on : 2017-10-10 17:48:33

You Can Register as SiOnline Retailer on https://www.sionline.in/retailer/add_retailer.php

13. Sir,mera quistion yeh hai ki distributor registration karne baad retailer ke liye kya alag amount dena padega kya....registration ka vailidity kitina time ka hai

Asked By:kshirod @ 833*****58

Answer from Sionline Technomart PVT LTD on : 2017-09-28 10:28:14

Yes, Retailer Activation is Chargeable.

pls visit https://www.sionline.in/retailer/activation_key_price.php for Retailer Activation Price

14. Thanksfor enabling JIO rechanges but you have not mentioned regarding Margins for its recharges. Please let us know what will be the margin for it.

Asked By:Mohanraj @ 988*****57

Answer from Sionline Technomart PVT LTD on : 2017-09-28 10:29:59

you can check margin plans for jio on website www.sionline.co.in

15. One mobile recharge to you how much benefits available to me

Asked By:Abdulsalam @ 801*****05

Answer from Sionline Technomart PVT LTD on : 2017-09-27 14:57:34

16. sms rechareg

Asked By:b.ravi chan dran @ 997*****27

Answer from Sionline Technomart PVT LTD on : 2017-09-27 11:23:35

Dear Mr Ravi Chandran

Kindly download the offiline SMS Based android app from https://www.sionline.co.in/android-app

or download sms format from 

https://www.sionline.co.in/mobileplans

17. i want sms rechreg

Asked By:ravi chandran @ 998*****53

Answer from Sionline Technomart PVT LTD on : 2017-09-23 18:21:38

Kindly download the sms format from https://www.sionline.co.in/mobileplans

18. Sir, is there any charges for retailer to recharge by sms from his sim.?

Asked By:kshirod @ 833*****58

Answer from Sionline Technomart PVT LTD on : 2017-09-23 10:48:16

Yes,

For SMS Sent to SiOnline Server, We do not charge any amount but you will be charged by your network operator as per your plan.

for reply sms, there is a fix monthly charge of Rs .30 Per Month

19. i want distrubution new can u explanin paln details

Asked By:manikandan @ 971*****11

Answer from Sionline Technomart PVT LTD on : 2017-09-23 10:49:05

Please Check our link https://www.sionline.in/open_proposal/ for Details

20. Why Airtel recharge not showing in Mobile app

Asked By:U maruthi latha @ 738*****82

Answer from Sionline Technomart PVT LTD on : 2017-09-02 11:29:05

Airtel Flexi Recharge is Definately Available in Mobile App., Kindly Check the 3rd alst operator in drop down

21. I have small queries on purchase and sales.. Will you providing the Purchase (GST) invoice for every transaction (distributor and SIONLINE)... can Distributor get the Recharge details in excel live & daily basis. what will be commission for telecom recharges.

Asked By:Bharath @ 810*****88

Answer from Sionline Technomart PVT LTD on : 2017-08-29 16:51:07

we will provide you the GST invoice but you will not be getting in excel, it will be in pdf and also you can get consolidated summary in month end

22. Register no change process

Asked By:Sagar kemse @ 985*****72

Answer from Sionline Technomart PVT LTD on : 2017-08-25 11:48:38

Pls Send Email to support@sionline.co.in With Your old registered mobile number & new mobile number to be updated

23. What the commission of mobile recharge for retailer

Asked By:Ritik @ 967*****94

Answer from Sionline Technomart PVT LTD on : 2017-08-22 10:09:30

You Can Check Margin Plans for Retailer & Distributor on https://www.sionline.co.in/MarginPlans

24. please text sms recharge service process & which no. we had sent this text sms. also share tollfree ussd service process.

Asked By:Sagar Kemse @ 985*****72

Answer from Sionline Technomart PVT LTD on : 2017-08-17 10:12:18

Kindly Download the Recharge Through SMS Format from Link https://www.sionline.co.in/mobileplans

25. Dear sionlone We are distributor of ur company pls tell how to recharge distributor balance.

Asked By:Triveni @ 888*****33

Answer from Sionline Technomart PVT LTD on : 2017-07-29 11:26:40

Dear Sir,

You Can Refill Your Account By 2 Ways

Through Payment Gateway - Go To Insta Refill Option in Your SiOnline Login

Through Net Banking/IMPS Cheque Deposit in Account Transfer - Visit https://www.sionline.co.in/account-detail

26. Are you providing API ?

Asked By:Mayur @ 915*****45

Answer from Sionline Technomart PVT LTD on : 0000-00-00 00:00:00

27. Dist id how much retailer can had

Asked By:Puneeth @ 996*****45

Answer from Sionline Technomart PVT LTD on : 2017-07-05 15:39:43

You Can add unlimited Retailers in Your Distributor Account

28. How to mobile recharge in retailer online

Asked By:Ravi @ 900*****95

Answer from Sionline Technomart PVT LTD on : 2017-07-05 15:40:14

visit www.sionline.in to recharge online through web

29. How much is margin for postpaid and landline bill payments

Asked By:Mohanraj @ 988*****57

Answer from Sionline Technomart PVT LTD on : 2017-07-04 11:08:38

There is No Margin Or Surcharge on Postpaid, Landline & Utility Bill Payment

30. How much is commission rate for postpaid and bill payment.

Asked By:Mohanraj @ 988*****57

Answer from Sionline Technomart PVT LTD on : 2017-07-03 10:59:34

There is No Commision or Surcharge on Postpaid & Utility Bill Payments

31. How can mobile recharge

Asked By:rajiv kumar gupta @ 840*****39

Answer from Sionline Technomart PVT LTD on : 2017-06-27 10:36:25

For Mobile Recharge, Kindly Download the android app from www.sionline.co.in/android-app

32. How can contact you...

Asked By:Ravi @ 735*****75

Answer from Sionline Technomart PVT LTD on : 2017-06-16 14:58:45

You Can COntact SiOnline on 

Phone - 07412660330

email - support@sionline.co.in

33. is it possible to pay powerbill of apspdcl as a retailer and how much commison i may get.

Asked By:muralikrishna @ 995*****05

Answer from Sionline Technomart PVT LTD on : 2017-06-16 12:40:17

APSPDCL Bill Payment is Not Available

34. WT IS % OF COMMISION I CAN GET

Asked By:DEEPAK @ 000*****00

Answer from Sionline Technomart PVT LTD on : 2017-06-06 10:00:19

You Can Check SiOnline Commison Details on https://www.sionline.co.in/MarginPlans

35. Right now I don't have debit card,but can i pay with other option?

Asked By:pitor teron @ 739*****01

Answer from Sionline Technomart PVT LTD on : 2017-04-24 13:01:20

You Can Pay to SiOnline By Net Banking, PayTM or any Other Wallet Transafer, By Cheque or By Cash Deposit in SiOnline Account.

 

For Bank Account Details, Visit - https://www.sionline.co.in/account-detail

36. To recharge through SMS format, Is SMS charge applicable?

Asked By:Pintu Jana @ 860*****07

Answer from Sionline Technomart PVT LTD on : 2017-04-22 20:11:16

The SMS Sending Charges As applicable by your telecom operator say ida/airtel/vodafone etc will be applicable, to avoid these charges kindly recharge with sms booster pack of your telecom operator.

37. Mobil Recharge problem

Asked By:Manoj @ 827*****45

Answer from Sionline Technomart PVT LTD on : 2017-04-17 18:14:07

Kindly email below details to support@sionline.co.in

 

Retailer ID

Customer Mobile Number

Amount of Recharge

TXN ID

38. how to recharge directly to my wallet account using net banking

Asked By:Ali azhar @ 974*****65

Answer from Sionline Technomart PVT LTD on : 2017-04-17 14:44:04

Dear Mr Ali Azhar,

Login To YOur Account and User our payment gateway insta refill 24/7 option to recharge your wallet through net banking,debit card, credit cart etc or you can transfer payment to sionline bank account and submit request for your wallet refill.

Click for Bank Ac Details https://www.sionline.co.in/account-detail

 

39. What is the commission you give to us and plz send the details for the joining of retailer ship ?

Asked By:MOHAMMED SAMEE @ 789*****45

Answer from Sionline Technomart PVT LTD on : 2017-04-15 12:42:49

1- For Margin Plan, We have 2 Options

Flat Margin Plan

Fix Margin of 3.20% ([2.40% for Retailers & 0.80 for Distributors]

 

Flexi Margin Plan, Operator Wise Margin On Transaction of Retailer, Check Details On 

https://www.sionline.co.in/MarginPlans

 

Airtel/Vodafone & idea Recharges are available in flexi margin plan but in Flat Margin, Airtel/Vodafone & idea Recharges are Not Availble

 

For Addon , Air/Bus/Billpay ETC, You Will need to upgrade to Flexi Plan

 

 

FOr Registration, Pls Visit www.sionline.in

40. 1.How to recharge my account balance? 2. Recharge Plans of All Sim ?

Asked By:PAWAN KUMAR SINGH @ 916*****54

Answer from Sionline Technomart PVT LTD on : 2017-04-12 18:56:31

Dear Mr Pawan.,

You Can Make Payment to SiOnline By Payment Gateway or Through Deposit in Bank Account

 

FOr Payment Gateway,  Login Yo Your ID >> Select Insta Refill Option >> Select PayU or CC Avenue >> Enter Amount & Click Proceed to Pay.. You Will Be redirected to Payment Gateway Page, Fill in your details & Submit..

Once Succesffull , Wallet Balance Will be credited to your account in 2-3 Business Hours.

 

For Bank Account Details Visit - https://www.sionline.co.in/account-detail

 

 

41. Waht is The Margin On Air Ticket Booking & Bus Ticket Booking ?

Asked By:praveen @ 724*****03

Answer from Sionline Technomart PVT LTD on : 2017-04-11 14:44:20

Dear Mr Praveen,

in Air Ticket Bookig We Provide Margin From 2.00% To Upto 8.00% Which Can Be Checked Before You Proceed to Book Ticket, Also Mark Up Can Be Done

 

For Bus Ticket, Margin is 5.00%

42. When Will You Start Domestic Money Transfer ?

Asked By:sahir @ 828*****16

Answer from Sionline Technomart PVT LTD on : 2017-04-10 11:04:20

we are in process of making domestic money transfer live as soon as possible

we will let you know as soon as dmt is live on sionline.,

 

expectec time is by june 2017

43. SiOnline mein kitna % commison hai ?

Asked By:ranveer @ 776*****74

Answer from Sionline Technomart PVT LTD on : 2017-04-08 18:52:54

You Can Check SiOnline Margin Plans On https://www.sionline.co.in/MarginPlans

On Flat Margin Plan, Margin is 3.20% i.e 2.40% for Retailer & 0.80% for Distributor

 

Please Note:

in flat margin plan, Airtel, idea and Vodafone Recharge are Not Available

 

 

44. I want buy multi recharge sim ?

Asked By:munna miyan @ 869*****20

Answer from Sionline Technomart PVT LTD on : 2017-04-06 19:15:33

Dear Mr. Munna Miyan,

we have forwarded your query to our sales team, one of our sales expert will contact you soon

 

Regards
SiOnline Technomart Pvt Ltd

45. help me for do ofline recharge ?

Asked By:Rahul Rai @ 947*****75

Answer from Sionline Technomart PVT LTD on : 2017-04-06 13:17:00

Dear Sir,

Kindly Download & Print SMS Recharge Format for SiOnline from https://www.sionline.co.in/mobileplans

Server Number is 9229200586

SMS Format: Operator Code <space> Mobile Number <space> Amount

 

Regards

SiOnline Technomart

46. 1. How much I have to pay in total to become an SiOnline Distributor? 2. Is there any Annual or Monthly Charges that I have to pay? 3. Is any other distributor is working in j&k state or in Jammu city?

Asked By:YUSUF QAZI @ 070*****02

Answer from Sionline Technomart PVT LTD on : 2017-04-06 10:59:56

Dear YUSUF QAZI,

1- Distributor Registration Charges is Rs. 299 (Including Taxes) & For Retailer You Need to Generate Activation Pins. Retailer Activation Pin Charges Vary from Rs. 450 To Rs.700 Depending on Quantity you Propose, View Details On https://www.sionline.in/open_proposal/

 

2- Monthly Maintenance Charges Rs.99 Per Month & SMS Charges Rs. 30 Per Month, Plan Renewal Charges Apply Annualy.Which Can Be Viewed in Your Profile.

 

3- Yes There are Distributors in J&K

 

Thanks

SiOnline Technomart

 

47. how can recharge with sionline in sms format ?

Asked By:sarada @ 949*****43

Answer from Sionline Technomart PVT LTD on : 2017-04-04 12:40:06

Dear Sir.,

Pls Find Link Below for SiOnline Technomart Mobile & DTH Recharge SMS Syntax

https://www.sionline.co.in/mobileplans

 

Regards:

SiOnline Technomart

48. my retailar's amount less 500 why?

Asked By:nalini patil @ 750*****47

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:07:04

Dear Mr Patil

we request you to kindly email your query to support@sionline.co.in or submit complaint to sionline on https://www.sionline.in/distributor/complaint.php

 

also you can contact our sionline customer care on https://www.sionline.in/customer-care/

 

Regards

SiOnline Technomart

49. I want to pay my clients premium of Reliance Nippon Life Insurance - Rs.30,000/-, can you add this company for renewal in software? Also want to know that when available for recharge option for Jio?

Asked By:Dharmaj Shah @ 983*****69

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:07:33

1- For  Reliance Nippon Life Insurance , We have passed your query to technical team and may take time depending on feasibility and approvals from concerned company, hence cannot be commited for time now

 

2- For Jio Prepaid Recharges, Technical Team is working on intreafation and will be live soon.

once JIO is live on sionline platform, we will will intimate you.

 

Regards:

SiOnline Technomart

50. is JIO Recharge available on SiOnline ?

Asked By:Sarthak @ 871*****97

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:08:44

our sionline technical team is working on integration with JIO

once done we will intimate you.,

till than we request you to bear with us

 

Regards:

SiOnline Technomart

51. Can we book bus ticket with SiOnline ??

Asked By:Anil @ 966*****02

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:10:16

Yes 

Ofcourse you can book Bus Tickets & Air Tickets With SiOnline but due to some technical issues the functionality is not working. hope the issue will be resolved soon,

 

Regards
SIOnline Technomart

52. I want to know 1- If I will register in your site how I will recharge mobile in my shop , will you give demo SIM to me .. and how much benefit I will rcv from u

Asked By:Hemanta @ 991*****10

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:12:36

sionline does not provides any demo sim from our side, your existing mobile number will be registered on our sionline system through which you can do recharges and more

For Margins Please Check Below Link

https://www.sionline.co.in/MarginPlans

 

 

Regards:

SiOnline Technomart

53. I want to close my account. What is the proceedure to refund my security.

Asked By:Rajesh @ 875*****25

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:15:26

Your Account Will Get Automatically deactivated after 45 Days of Non Transactions.

we do not keep any security amount in sionline, hence there is no question of refund.

 

Regards:

SiOnline Technomart

54. info for sionline dealership ?

Asked By:shammi @ 990*****47

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:17:14

Thanks Mr Shammi for Your Keen intrest in SiOnline

 

Kindly Visit our website www.sionline.co.in where entire details are available

 

Regards:

SiOnline Technomart

55. How any retailer can take flexi margin to flat margin?

Asked By:VIBHOR AGARWAL @ 905*****88

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:18:24

Dear Mr Vibhor,

This is a One Way Process,

You Can Upgrade from Flat Margin to FLexi Margin Plan But SiOnline Retailer Cannot Degrade from Flexi Margin Plan to Flat Margin Plan

 

Regards:

SiOnline Technomart

56. I have registerd a Sambhav multi recharge online service but there is no idea and jeo service and sometime there is problem of network in which my customers facing problem so are you look this matters

Asked By:anil sharma @ 908*****04

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:20:45

Dear Mr ANil

1 - Idea Recharges are Working Fine

2- JIO Recharge is Not Available as on Date, We will intimate you once JIO is Live on SiOnline Technomart

 

Even if You have any issues with Idea Recharge Now, Kindly Submit Complaint To SiOnline On https://www.sionline.in/distributor/complaint.php  with details of User ID, Mobile Number and Amount of Recharge

 

Regards:

SiOnline Technomart

 

57. What is Fund Lock ?

Asked By:vikas @ 981*****76

Answer from Sionline Technomart PVT LTD on : 2017-03-20 11:11:49

Fund lock is the minimum balance a sionline retailer or sionline distributor need to maintain in his account. this fund cannot be utilised by the dealer as this is the reserve fund for sionline AMC and other charges like sms, plans renewal etc.

 

Regards:

SiOnline Technomart Private Limited

58. Just now I have tried to upload amount of 1000 but Not credited to in my account, pls help ?

Asked By:Manojkumar @ 989*****03

Answer from Sionline Technomart PVT LTD on : 2017-03-18 16:11:26

Dear Sir,

Today is was a holiday at sionline on occasion of Rangpanchmi.

approval of Payments done through Payment Gateway is a manual process, balances are uploaded only on Working Days 10.00AM To 7.00 PM (monday to Saturday) except holiday.

 

 

59. No Customer Care Reply of Calls and Mesages Sent on Whatsapp ?

Asked By:LALAM DURGAPRASAD @ 913*****55

Answer from Sionline Technomart PVT LTD on : 2017-03-18 16:09:17

Dear Sir,

We have provided Whatsapp Number only for Sending Copy of Your Documents to submit when new registration is done, we donot support calls or messages sent on whatsapp.

 

For customer care please reach on 07412660330 or email us on support@sionline.co.in

60. Provide me commission list on recharges done through sionline ?

Asked By:LALAM DURGAPRASAD @ 913*****55

Answer from Sionline Technomart PVT LTD on : 2017-03-14 18:22:19

Dear lalam durgaprasad,

you can check out the retailer and distributor margin commision list on https://www.sionline.co.in/MarginPlans

for an further queries you can reach our customer care on https://www.sionline.co.in/customer-care

 

regards:

sionline technomart pvt ltd

61. What is remarks

Asked By:Uday @ 990*****45

Answer from Sionline Technomart PVT LTD on : 2017-03-14 18:19:57

Dear Mr Uday,

Remarks can be treated as a kind of comment to a particular record you are posting in sionline. for example if you are putting remarks when you are updating deposit request can be treated as your comment or note to that particular entry.

 

regards:

sionline technomart private limited

62. may i benift of your service

Asked By:PARTHEEBAN M @ 967*****11

Answer from Sionline Technomart PVT LTD on : 2017-03-14 13:18:36

Dear Mr PARTHEEBAN,

SiOnline Provides you host of services from mobile and dth recharge, you can also book hotel and airt ticket bus tickets with sionline.

for list of available service check https://www.sionline.co.in/services

for margin plans check  https://www.sionline.co.in/MarginPlans

for more details visit our website www.sionline.co.in

if you have any query you can reach our customer care on https://www.sionline.co.in/sionline-customer-care-support

 

Thanks

SiOnline Technomart 

63. kya bank me cash deposit kara sakate hai ?

Asked By:surender singh @ 701*****54

Answer from Sionline Technomart PVT LTD on : 2017-03-14 13:10:16

Dear Mr Surendra,

Yes., You Can Deposit Payment in SiOnline Bank Account By Cash. also you can have option for Cheque, Online Transfer or IMPS in sionline technomart bank account. 

 

for bank account details, kindly refer to link below:

https://www.sionline.co.in/account-detail

 

Regards:

SiOnline Technomart Pvt Ltd

64. How to change retailer category ?

Asked By:d.yadav @ 913*****31

Answer from Sionline Technomart PVT LTD on : 2017-03-07 15:53:22

To Change Your Plan, GO to Any Service other than Mobile and DTH Recharge, Example

  1. Select Bus Ticket
  2. fill in From and To Destination
  3. The Result will Show The available busus
  4. Select Book Seat

When You Click On Book Seat, PopUp will Open Saying - 

Sorry, This Service is Not Available Under Your Choosen Plan, To Activate This Service, Click to Upgrade.

 

Here Click on Upgrade to Change Your Plan from Flat Margin From Flexi Margin 

Note:

Once you Upgrade, You cannot degrade to other plan

65. I have transferred 300 rs in your account but you don't reflect in my account ?

Asked By:Himanshu Saraswat @ 999*****16

Answer from Sionline Technomart PVT LTD on : 2017-03-07 11:06:07

Dear Mr. Himanshu,

Payments Deposited in SiOnline Bank Accounts Usually Takes Upto 24 Hours to Reflect into Your Account however in normal course payments gets settled in 3-4 Hours.

we request you to wait for upto 24 hrs to let the payment reflect in your account, even than if payment is not reflection kindly email your payment details like Amount, Date, Mode of Payment and Account Name along with Transction ID  to support@sionline.co.in for verification.

 

Regards:

SI Online Technomart Private Limited

66. i got distribution id from u now i want to change my distribution id to retailer what can i do it kindly arrange my frequent (tamil) language

Asked By:KUmaraswamy @ 989*****34

Answer from Sionline Technomart PVT LTD on : 2017-03-07 11:08:34

Dear Mr Kumaraswamy.,

1- ID Created in Distriutor Category Cannot be degraded to Retailer Category ie you can upgrade from sionline retailer to sionline distributor but you cannot degrade

2- we do not have regional language support biz. tamil. telgu, kannad, gujarati etc.

67. How to upgrade my Sionline Retailer Service category from Flat Margin to Flexi Margin plan ?

Asked By:rahul garg @ 983*****44

Answer from Sionline Technomart PVT LTD on : 2017-03-07 15:52:17

To Change Your Plan, GO to Any Service other than Mobile and DTH Recharge, Example

  1. Select Bus Ticket
  2. fill in From and To Destination
  3. The Result will Show The available busus
  4. Select Book Seat

When You Click On Book Seat, PopUp will Open Saying - 

Sorry, This Service is Not Available Under Your Choosen Plan, To Activate This Service, Click to Upgrade.

 

Here Click on Upgrade to Change Your Plan from Flat Margin From Flexi Margin 

Note:

Once you Upgrade, You cannot degrade to other plan

68. Call me back i want ask about my balance Rs.100 ?

Asked By:swapnil patil @ 942*****14

Answer from Sionline Technomart PVT LTD on : 2017-03-07 11:19:04

Dear Sir,

we apologiese, we donot have call back facility. you can reach us on our sionline customer care support on 07412660330 monday to saturday 10.00 am to 7.00 pm or email us on support@sionline.co.in with details of your query.

 

Regards:

SiOnline 

Customer Care Support

69. Send me steps for funding money in my sionline distributor account ?

Asked By:CHIRAG SHAH @ 832*****16

Answer from Sionline Technomart PVT LTD on : 2017-03-07 11:33:13

For Funding To Your SIOnline Distributor Account:

Option 1

you can take balance through our CC Avenue or PayU payment gateway

  1. Click on 24x7 insta Refill Option on Left Hand Side Bar of Your Distributor Login
  2. Check Out the Charges of Our Payment Gateway and Select the Payment Gateway
  3. Enter the Amount YOu Want to Refill
  4. You Will Be Transfered to Our Payment Gateway Page
  5. Once the Transaction is COnfirmed Your balance will be updated in Your Account 

Note :

FOr PG Transfer, Balance will be update after Verification from Payment Gateway 10.00AM TO 7.00 PM Monday to Saturday

 

 

Option 2 

 

Check Out Our Bank Account Details On https://www.sionline.co.in/account-detail

Trasnfer Payment Through IMPS/NEFT/Online Transfer/Cash/UPI/GCC Card ETC to any of our Bank Account.

Go To Dashboard > Balance Request Option

Fill in the Details of your payment and attacth the payment recipet

click on sybmit.

 

on submiting sionline will recieve your payment request and once verified from our bank, payment will be update to your distributor id

70. Hello, I am living in Nashik, Maharashtra and not able to do pay electricity bill through SIOnline, So please check and kindly advise on the same at the earliest. Many thanks in advance.

Asked By:CHIRAG SHAH @ 832*****16

Answer from Sionline Technomart PVT LTD on : 2017-03-07 11:22:13

Dear Mr Chirag,

first Please Check weather the merchant you are trying to pay the electricity bill is available in our sionline portal or not,  if yes than check the required parameters which are mentioned near each biller when you attempt to make the payment like due date, amount of bill, customer id etc.

 

even if the problem persit email us the details of payment you are trying to make to support@sionline.co.in

 

 

71. if server downs how much time it will take to work normally

Asked By:sai @ 905*****42

Answer from Sionline Technomart PVT LTD on : 0000-00-00 00:00:00

72. i am getting Security Breached error when i login to my SiOnline account ?

Asked By:Mohanraj @ 988*****57

Answer from Sionline Technomart PVT LTD on : 2017-03-07 11:13:42
Dear Sir,
 
we maintain high levels of security for safety of our customers to prevent them from any unethical malfunction.
usually the sionline id goes locked into Security Breached due to following reasons:
 
The possible reasons for security breach are:
 
  1. if you press back button of your browser 
  2. if your press F5 or Refresh 
  3. if You press any other function key
 
we request u to follow above guidelines above to avoid security breach lock
 
 
Thanks
 
SiOnline Technomart Private Limited
 

73. Why did you locked my money?

Asked By:Tanmay Sarkar @ 700*****20

Answer from Sionline Technomart PVT LTD on : 2017-03-04 14:03:36

Dear Mr. Tanmay Sarkar

There is No Money Locked in Your SiOnline Account from Our Side, Your Current Balance is Showing Rs.5.98 and Lock fund is Showing Re. 1.

 

For any further details kindly email your query to SI ONLINE Customer Care Support on Email ID support@sionline.co.in

74. Why SIONLINE recharge is processing very slow ?

Asked By:pawan mote @ 909*****20

Answer from Sionline Technomart PVT LTD on : 2017-03-04 12:26:31

Dear Sir,

We assure Recharge From SiOnline in Maximum 10-15 Seconds, How Ever Usually Recharge Processing does not take more than 5-7 Seconds

You Can Check the Recharge Request In Time and Request Processed Time in Your SMS Log Report.

 

Still if You had issued, do let us know the date of recharge and transaction id and we will check and revert.

 

Regards

SI Online Technomart Pvt Ltd

75. How Much Money i Can Deposit in SiOnline Bank Account ?

Asked By:raviprasad @ 916*****62

Answer from Sionline Technomart PVT LTD on : 2017-03-04 12:23:03

Dear Sir, 

There is No Minimum COndition for Making Payment in SiOnline Bank Account

But if You are Making Payment for 1st Time as a Distributor than The Minimum 1st Transaction Should be More than Rs. 4000

You Can Make Paymetn By Cash/Cheque/Online Transfer/IMPS ETC

For Bank Account Details Visit: https://www.sionline.co.in/account-detail

 

Thanks

SiOnline Technomart Pvt Ltd

 

76. I am Unable to do recharge for vodafone , airtel please help me... ??

Asked By:Alpeshsinh @ 780*****67

Answer from Sionline Technomart PVT LTD on : 2017-03-03 11:22:07

Please check your assigned plan category,

if you are under flat martgin plan of sionline retailer, you will not be able to do recharge os airtel, vodafone and idea.

To Do these recharges, kindly change your category from flat margin to flexi margin plan.

 

Thanks 

SI ONLINE TECHNOMART PRIVATE LIMITED

Customer Care Support

77. DIST12213 - when i transfer money from sionline cc avanue payment gateway, why take time for four hour ?

Asked By:mayank agarwal @ 933*****49

Answer from Sionline Technomart PVT LTD on : 2017-03-03 11:26:38

Dear Sir,

 

Please Note That When you take balance through CC Avenue Or PayU Payment Gateway in Your SiOnline Distributor ID, it is Manually approved after verification from respective payment gateway.

 

Usually it takes 2 Business Hrs for Confirmation.

 

Also Note that Payment Gateway Balance is Only Updated From 10.00 AM To 7.00 PM/ Monday to Saturday

On Sunday, and after Office Hours 7.00PM or on Holidays, Payment gateway balance gets credited on next working day business hours

 

Regards:

SI ONLINE TECHNOMART PRIVATE LIMITED

Accounts  Support

 

78. How I can check my profit on mobile recharge.

Asked By:Inderjeet @ 758*****14

Answer from Sionline Technomart PVT LTD on : 2017-03-02 16:45:26

Dear Inderjeet.,

Thanks for our Question to SiOnline.

To Check the Profit you have earned, Login to your SiOnline ID, On Top Menu, Click on Ledger >> Select the Date Range and submit, you will get the details of your date wise transactions and profit earned.

 

Thanks

Si Online Technomart Private Limited

79. What is the Commison on SiOnline ?

Asked By:rajesh @ 737*****00

Answer from Sionline Technomart PVT LTD on : 2017-03-02 16:47:55

you can check the commison on mobile & DTH recharge by clicking on below link:

https://www.sionline.co.in/MarginPlans

 

please note the given margins include sionline retailer/distributor and MD margins

 

Thanks 

SiOnline Technomart Private Limited

80. my balance dedected from my bank account but not Rifill my sionline account ?

Asked By:vikas @ 981*****76

Answer from Sionline Technomart PVT LTD on : 2017-03-02 16:50:58

dear sir

 

kindly email below details to our customer care email: support@sionline.co.in

 

Account ID:

Date of Transaction:

Amount:

Mode of Payment: Cash/Online Trasnfer/IMPS or Payment Gateway

 

once the support team receives the details, they will check and confirm you on your email.

 

Regards:

sionline technomart private limited

81. Airtel Recharge Option Not Enabled in Retailer ID ?

Asked By:jitendra gahlot @ 876*****65

Answer from Sionline Technomart PVT LTD on : 2017-03-02 16:53:47

Dear Mr Jitendra,

 

Pls Note That the SiOnline Retailers Account Created under FLAT MARGIN PLAN do not have rights for AIRTEL Recharge. To enable AIRTEL Recharge, kindly upgradeyour Retailer Plan from FLAT MARGIN TO FLEXI Margin Plan.

 

Thanks 

SiOnline Technomart Private Limited

Customer Care Support

82. i am unable to do recharge of any mobile, why?

Asked By:PROBIR BISWAS @ 963*****77

Answer from Sionline Technomart PVT LTD on : 2017-03-02 16:55:57

Kindly email below details to support@sionline.co.in

1- Mobile Number

2- Amount of Recharge

3- SI Online Retailer ID

4- Date of Recharge

 

 

Thanks:

SI Online Technomart Private Limited