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Sionline Questions and Answers

1. Amount sending to purchase copons, but amount is reversed to our account, so many times. pls resolve this problme

Asked By:Anitha @ 988*****50

Answer from Sionline Technomart PVT LTD on : 2022-05-18 16:35:43

Dear Sir.,

we wish to inform you that Our YES Bank account is closed, any payment done in yes bank will get failed and auto refunded.

for instant wallet balance update, use our new RBL bank account mentioned in your login

2. how mach amount pay to login in your agents

Asked By:PRASHANTHA K @ 998*****68

Answer from Sionline Technomart PVT LTD on : 2022-02-01 12:13:10

Our IRCTC Agent Registration fees is Rs.6000 (Conditional Refundable) 

3. wallet main balance kam hoto ek din main kitna charge lagata hai or kitne bar lagta hai

Asked By:SURESH KUMAR @ 810*****48

Answer from Sionline Technomart PVT LTD on : 2021-12-07 10:56:47

We are having 24x7 Automatic Wallet Update System, Simply Make payment into SiOnline Auto Update Bank Account and Your Wallet Balance will be updated instanty.

4. PAN Retailer Ke Liye Fee Kitna Lagata hai ??

Asked By:satyaprakash kumar @ 909*****06

Answer from Sionline Technomart PVT LTD on : 2021-09-10 11:00:42

Registration Fees for UTI PSA Pancard Agent ID is Rs.590 (Including GST)

5. What should i do to become PAN agent. What are the documents required, do i have to pay the amount.

Asked By:LUNKHOHEN TOUTHANG @ 813*****04

Answer from Sionline Technomart PVT LTD on : 2021-08-15 15:53:31

To Register Your Pan PSA ID, You  Need to Pay PSA Agent Registration Fees.

After Registration Documents Required as: Pancard, Aadharcard & Photo

6. How much cost for starting PMJAY ecard service and getting PSA id for that.

Asked By:Yasir Bashir @ 941*****54

Answer from Sionline Technomart PVT LTD on : 2021-04-24 17:11:09

Dear Mr yasir.,

We do not provide PMJAY Card Services

7. I want to deactivate my account and refund my money 500

Asked By:Mohammad Rafiq khanday @ 962*****85

Answer from Sionline Technomart PVT LTD on : 2021-04-15 11:54:18

Dear Sir., 

1.Your Account Will Be Auto Deactivated if You Do Not Do Any Transactions for 45 Days

2.Activation Fee is a Non Refundable Amount

8. how much cost for starting pan card service centre

Asked By:M. Josephraj @ 812*****78

Answer from Sionline Technomart PVT LTD on : 2020-05-15 11:59:21

TO Become an Pancard Agent

Registration Fee is Rs. 0.00

Security Deposit Rs.500 (Refundable)

 

9. HOW TO CHEK MY WALLET BALANCE AND TRANSACTION HISTORY.

Asked By:AWANISH KUMAR @ 790*****90

Answer from Sionline Technomart PVT LTD on : 2019-12-21 14:10:22

To Know Your Balance and Transaction History, Follow Below Steps:

 

Go To www.sionline.in

Login Your SiOnline Retailer ID

Under Login, Click on Ledger... on Top Menu Bar

Here you can see your transactions details...

 

 

 

10. NOT PROCESS PAYMENT THROW WALLET, ADVICE WHICH USER NAME AND PASSWORD USE ON PAYMENT GATEWAY PAGE ?

Asked By:DHARMESH MAKWANA @ 937*****29

Answer from Sionline Technomart PVT LTD on : 2019-12-18 17:21:12

Dear Sir., in New Wallet System:

User ID is Your IRCTC Login ID Begining with isionle

Password is Your SiOnline Login & Transaction Password.... (Not IRCTC Login Password)

11. sir wallet mai 10000 and Karne se total transaction charge Kitna Katega or irctc wallet mai money kesi add kare

Asked By:Abhishek gupta @ 909*****11

Answer from Sionline Technomart PVT LTD on : 2019-12-09 12:27:35

There is No Charges for Taking Wallet Balance from SiOnline. To Recharge Your Account, You Can deposit money to sionline hdfc bank account. PG Charges for IRCTC Railway Ticket Booking WIll Apply

 

PG Charges are as Below:

Ticket Under Rs.2000 @ 0.75%

Ticket Amount 2000 & Above @ 1.00%

12. rds acount active and id pasword bhi hai but payment page temporary unavailable dhik rahahe please help

Asked By:dipankar das @ 798*****09

Answer from Sionline Technomart PVT LTD on : 2019-12-06 10:57:48

Dear Sir.,

Our Technical Team is working on the issue

soon the issue will get resolved and you will be able to book tickets through your irctc agent rds wallet.

13. i not payment irctc rds payment(not show others payment option)please help and sionline se oficial mail mere mail main nehi arahahe.

Asked By:DIPANKAR DAS @ 798*****09

Answer from Sionline Technomart PVT LTD on : 2019-12-02 19:30:46

Dear Sir, Please be informed that Wallet facility is now activated for all irctc agents registered under sionline. hence post wallet, payment through debit card, net banking cannot be done. please check your email where you would have got details for wallet login

14. when i cut the train ticket payment getway is only ms onlie what should i do ?

Asked By:Biswajit Pal @ 990*****68

Answer from Sionline Technomart PVT LTD on : 2019-12-02 19:30:25

Dear Sir, Please be informed that Wallet facility is now activated for all irctc agents registered under sionline. hence post wallet, payment through debit card, net banking cannot be done. please check your email where you would have got details for wallet login

15. i need new pan uti agent in yours company, but, i have no seal in my shop.. accept or not

Asked By:comet Tangsan G Momin @ 841*****66

Answer from Sionline Technomart PVT LTD on : 2019-12-02 19:28:46

you can take psa id on your personal name as mendtioned on aadhar card. to take psa id on name of shop, you compulsory need to have seal...........................

16. Irctc agent ki ragistrtion fees kitni he

Asked By:Aas Mohammad Ansari @ 897*****26

Answer from Sionline Technomart PVT LTD on : 2019-12-02 19:27:50

IRCTC Agent Registration Fees is Rs.5000 including applicable taxes and dongle with 2 year validity

17. i want to have irctc agency at village haryal distt pathankot (Punjab) please guide the process, fee payable for obtaining agency, services which are provided in centre, can I fill form for online govt services and earliest start up

Asked By:pardeep singh @ 941*****37

Answer from Sionline Technomart PVT LTD on : 2019-08-19 11:09:46

 please guide the process:

1st You need to sign up for irctc agent registration and provide us your documents (Digital signature form, declaration form, irctc agent registration form) for verification through courier. once verification is done, and your full payment is received, your irctc agent id will be created 

fee payable for obtaining agency: Rs.5000 (Including GST)

services which are provided in centre: Above mentioned Price (Rs.5000) is only for IRCTC Agent Registration, Other Services like AEPS, Recharge, Air & Bus TIcketing, Micro ATM ETC are Chargeable

can I fill form for online govt services: No

and  earliest start up: Aprox 7 Days

18. Dear Sir/Madam, As per your statement which i have been read in your site, agents are get tatkal ticket after 10:30 for AC and 11:30 for sleeper. Let me know that, after open tatkal window (10:00 AM) and (11:00 AM) confirm tickets stays for sometime, So on what basis do you claim to give a confirmed ticket.

Asked By:RAVI KUMAR @ 903*****52

Answer from Sionline Technomart PVT LTD on : 2019-08-16 10:52:30

Dear Sir.,

 

Ticket Confirmation for IRCTC Railway Ticket Booking depends on availability in Specifit Trains or Routes. Confirm ticket booking either in TATKAL or Opening Days or at any other specific time cannot be guanteed or commited.

 

 

before booking you need to search for availability of tickets...

 

 

19. how ti install digital signature, given pin shows wrong pin

Asked By:atul kumar bansal @ 976*****88

Answer from Sionline Technomart PVT LTD on : 2019-08-14 10:59:44

Default Pin for IRCTC Agent Class 3 Digital Signature Dongle is 12345678

20. I register IRCTC agent . Which service attached or free this registration or only IRCTC agent or anything else? Any annual fee for IRCTC agent registration per year or life time free?

Asked By:SUSANTA @ 834*****09

Answer from Sionline Technomart PVT LTD on : 2019-07-05 12:02:25

IRCTC Registration Fee is Rs.5000 Including GST. This Amount is Only for IRCTC Agent Registration, Other Services Not Included in this Amount

 

 

DSC Validity 2 Years, Renewal AMount Aprox 500-700 Rs.

IRCTC ID Validity - 1 Year, Renewal Amount Aprox Rs.500 

 

21. I get fast fee 1500. But I now cancelled my application . now it possible and refund is possible. Please answer my question ?

Asked By:SUSANTA SANTRA @ 834*****09

Answer from Sionline Technomart PVT LTD on : 2019-07-04 11:39:00

Dear Sir., 

IRCTC Agent Registration Fees, SiOnline Retailer & Distributor Registration Fees & Distributor Activation Pins is a Non Refundable and Non Transferable Amount.

 

22. what is the cost of railway, recharge and pan card agency taken?

Asked By:SWARUP CHATTERJEE @ 727*****00

Answer from Sionline Technomart PVT LTD on : 2019-05-20 11:58:32

Cost for IRCTC Agent Registration is Rs. 5000 including GST. we provide Authorisation Certificate, Digital Signature in mentioned price.. For Pancard Agent Regitration, it is 100% free. We Provide UTI PSA Login ID & Password. You Need to Purchase Only Coupons for UTI PAN Applications. 

23. how many services would i get from you in 5000/-

Asked By:Manojit @ 923*****98

Answer from Sionline Technomart PVT LTD on : 2019-05-16 11:53:30

Rs.5000 is the Registration Fees for IRCTC Agent in which we provide IRCTC Agent Login, Class 3 Digital Signature, & IRCTC Authorisation.

 

Rest other services are stand alone services which you need to pay extra per your selection..

 

24. How mach the IRCTC Agent Regestration charge

Asked By:VIJAYAN MG @ 701*****64

Answer from Sionline Technomart PVT LTD on : 2019-03-07 17:21:08

IRCTC Agent Registration Fee is Rs. 5000

For More Details You Can Call our helpdesk on 8821822500

25. I Am your retail agent, How to book flight ticket. How to pay money. Though you or by direct from bank. Please inform me

Asked By:Ananda Pradhan @ 833*****02

Answer from Sionline Technomart PVT LTD on : 2019-02-12 11:11:56

You Need to Load Balance in Your SiOnline Retailer ID & From There You Can Search & Book AIR TICKET

26. How to get my Commision from booking of AIR ticket, and How much % for AIR Ticket

Asked By:Ananda Pradhan @ 833*****02

Answer from Sionline Technomart PVT LTD on : 2019-02-11 10:38:50

Commision On AIR TICKET Booking is Variable Depending On AIR LINES., Aprox You Get 2.00% TO 5.00% Margins on Air Ticket Booking

27. what is your registration fee

Asked By:MANISH KUMAR @ 778*****54

Answer from Sionline Technomart PVT LTD on : 2018-12-06 10:42:50

Rs.5000 For IRCTC Agent Registration

Rs. 1200 For Retailer ID

Rs. 999 For Distributor ID (Activation Pins Will Be Required Additionaly to Add Retailer)

 

28. Meri comission kese dekh paunga ? koi option hey to plese bataiye.

Asked By:BIMAL HEMBRAM @ 747*****62

Answer from Sionline Technomart PVT LTD on : 2018-10-27 10:59:52

You Can Your Transactions and Account Details in Account Ledger Option on Dashboard

29. How can apply pan card through sionline

Asked By:Srikant Nayak @ 965*****11

Answer from Sionline Technomart PVT LTD on : 2018-10-16 11:04:53

To Activate Pancard in your id, login to your sionline retailer id, than click on pancard, follow the steps to activate pancard.,

 

submit your aadahar card and pancard details for outlet creation under UTI

30. How many charges for irctc agent and agency valid year

Asked By:D Mukherjee @ 847*****88

Answer from Sionline Technomart PVT LTD on : 2018-10-09 12:12:42

IRCTC Agent Registration fee is Rs.4100 + GST Rs.738., Total Amount is Rs.4838

DIgital Signature Validity is 2 Years and Renewed with small amount payment for around Rs.800 after 2 Years

 

31. Do you need a GST Registration Number?

Asked By:Eddie @ 963*****78

Answer from Sionline Technomart PVT LTD on : 2018-10-01 17:25:03

No, GST Number is Not Mandatory., it is Optional

32. How many charges for irctc agent

Asked By:Mohammed Khalid @ 942*****98

Answer from Sionline Technomart PVT LTD on : 2018-08-25 16:44:42

IRCTC Agent Registration fee is Rs.4100 + GST Rs.738

 

33. How to enter your website? You have any apps

Asked By:Bhakiya @ 978*****91

Answer from Sionline Technomart PVT LTD on : 2018-08-24 11:21:08

You need to signup with sionline to get your user id and password. to login click https://www.sionline.in/distributor/add_distrbutor.php

34. you will give customer to me or i want get customer

Asked By:atul taori @ 982*****20

Answer from Sionline Technomart PVT LTD on : 2018-08-11 13:51:23

we will not provide any kind of leads to you, it will be your part to generate the leads.

35. when i transfer (customers Account) Rs 10000,then what % credit in my account ?

Asked By:sk firdous @ 924*****96

Answer from Sionline Technomart PVT LTD on : 2018-07-13 16:11:26

you will not get any commision when you take the balance, you will get commision when your retailer does any transaction biz recharge, air ticket etc

36. fees

Asked By:ROHIT SAWANT @ 735*****66

Answer from Sionline Technomart PVT LTD on : 2018-07-13 10:35:20

Retailer Registration fee Rs.1200

IRCTC Registration Fee Rs.6000

Distributor Registration Fee Rs.999 & Plan of Rs.5000+ GST for Unlimited Retailers 

 

for Further Details , please check our proposal on https://www.sionline.in/open_proposal/

37. For cash refill to retailer account through hdfc net banking, whether any charges applicable for the same. Today, i received messages from sionline regarding this.

Asked By:Vignesh @ 979*****48

Answer from Sionline Technomart PVT LTD on : 2018-06-26 13:23:03

No Deposit Charges apply when you make payment through Net Banking in any of SiOnline Bank Account.

38. Whether monthly maintenance charges were applicable for both distributor and retailer?

Asked By:Vignesh @ 979*****48

Answer from Sionline Technomart PVT LTD on : 2018-06-25 10:36:16

Monthly Maintenance Charges are Applicable for Both Retailer and Distributor, You can check your profile in each login for details.

39. Is it possible to join individual person without shop?

Asked By:Vijayakumar @ 984*****90

Answer from Sionline Technomart PVT LTD on : 2018-06-05 11:43:22

you can join in as a sionline retailer or sionline distributor, both the ways. it is not mandatory to have a shop.

40. my distributer id se 150 RS quon deduct hue hai ?

Asked By:satish kumar @ 972*****05

Answer from Sionline Technomart PVT LTD on : 2018-05-24 12:10:07

Monthly Maintenance Charges & Monthly SMS Charges Debited from your account, you can check details in your account statement .

41. tata sky ka 1113635328 rc nhi hovrha hai retailer id h R29119 error invalid recharge oprater ata h reply me

Asked By:satish kumar @ 972*****05

Answer from Sionline Technomart PVT LTD on : 2018-05-22 11:44:50

Dear Mr Satish, TataSky DTH issue has been resolved, kindly check now recharging your Tata Sky DTH Subscriber.

42. How to verify mobile number web application

Asked By:Srinivas @ 986*****31

Answer from Sionline Technomart PVT LTD on : 2018-05-18 12:52:34

Login Your SiOnline ID using your Password, Once you login you will get an OTP on your Mobile Number >> Than enter OTP received. once OTP is Verified you need to upload your aadhar card. after this is done, you can login your id.

43. what us margin on money transfer

Asked By:satish kumar @ 972*****05

Answer from Sionline Technomart PVT LTD on : 2018-05-10 13:30:31

On Money Transfer, Customer Charge is Rs.15 for Transaction above Rs.1000 

Retailer Gets Rs.10 & Distributor Gets Rs.4 Per Transaction.

44. What is the margin for ticket booking and for railways

Asked By:Kartavya @ 895*****02

Answer from Sionline Technomart PVT LTD on : 2018-05-05 13:44:01

we are sorry, we do not provide indian railways Train ticket booking service.

45. what is the margin for money transfer

Asked By:kartavya singhal @ 895*****02

Answer from Sionline Technomart PVT LTD on : 2018-05-05 13:37:01

On Money Transfer above Rs.1000

Charges to Customer Rs.15

Margin to Retailer Rs.10

Margin to Distributor Rs.4

46. Can we get a marketing manager for discussing the distributor ship.

Asked By:kunhikannan @ 994*****84

Answer from Sionline Technomart PVT LTD on : 2018-04-28 17:25:48

we do not have any sales person or other executive for marketing on local levels, 

47. how i can veryfy my kyc for domestic money transfer

Asked By:satish kumar @ 972*****05

Answer from Sionline Technomart PVT LTD on : 2018-04-27 10:47:35

longin to android app >> go to money transfer >> select 1st option DMT register >> click on activatate eKYC >> click on get KYC >> here you can update and verify your aadhar card number for DMT

48. how to check avilable balance in android app

Asked By:nupoor kumari @ 892*****30

Answer from Sionline Technomart PVT LTD on : 2018-04-24 10:22:56

you can check your balance and other details in profile option. go to menu > my profile to check

49. Dear Sir railway booking kab se start hogi

Asked By:naveen pal @ 987*****53

Answer from Sionline Technomart PVT LTD on : 2018-04-23 10:42:33

we do not provide rail ticket booking service.

50. Am distributor in sionline i will create new retailers? How much rupees retailer account activation? Distributors account to retailers account money send? Pelese more details

Asked By:Kirusath @ 994*****70

Answer from Sionline Technomart PVT LTD on : 2018-04-12 10:51:55

we have 2 Plans as of Now to Add Retailer

Rs.5000 (10 Retailers @ Rs.500 Each)

Rs.10000 (Unlimited Retailers)

 

To Send Balance from DT To RT, 

You can do it from Distributor Panel, Wallet Option

 

51. dear team is uttrakhand power corporation bill payment facility u given

Asked By:neeraj @ 701*****45

Answer from Sionline Technomart PVT LTD on : 2018-02-05 11:27:00

Dear Mr Neeraj

we do not have uttarakhan power corporation bill payment option

52. Ho to Balance update ?

Asked By:Ramamurthy @ 789*****98

Answer from Sionline Technomart PVT LTD on : 2018-01-16 18:02:00

To Update Your Payment Deposited, Kindly login to your sionline ID and submit balance request from your id with details as per form

53. i am unable to call you. both ur nos are switch off or out of services. plz call me if possible i will be thank full to you.

Asked By:imran satvilkar @ 897*****63

Answer from Sionline Technomart PVT LTD on : 2018-01-15 18:45:08

You can call us on our new contact number 88821821404 or 8821822500. our old contact number 07412660330 is currently not available

54. WHAT IS THE COMMISION ON JIO RECHARGE

Asked By:LAKSH TALREJA @ 986*****99

Answer from Sionline Technomart PVT LTD on : 2018-01-01 10:32:18

On Jio, 1.00% is the Margin.

55. How to rerailer

Asked By:Rahul joshi @ 882*****37

Answer from Sionline Technomart PVT LTD on : 2017-12-23 17:46:56

your question is incomplete and we are unable to understand your query.

kindly submit your question again with details of your query.

56. When update

Asked By:Balu Varpe @ 838*****31

Answer from Sionline Technomart PVT LTD on : 2017-12-23 15:25:02

Dear Mr Balu, The details provided in question are not sufficient for us to understand your query hence cannot be answered by sionline

57. How to get the list of transaction done?

Asked By:Lekha @ 782*****50

Answer from Sionline Technomart PVT LTD on : 2017-12-19 18:10:03

you can check the transaction in your login >> account ledger

58. Is there any electrical bill(WBSEDCL) payment system in West Bengal?

Asked By:Basudeb Das @ 743*****06

Answer from Sionline Technomart PVT LTD on : 2017-12-01 12:17:54

No, we do not have bill payment option for west bengal electricity

59. Adhar card link

Asked By:Hitesh Damor @ 742*****92

Answer from Sionline Technomart PVT LTD on : 2017-11-21 10:55:12

we do not provide services to link aadhar card through sionline technomart

60. I want to start mobile and dth recharge business with sionline.in so i want speak details from your customer care for my frequent (Tamil) language person.

Asked By:VIJAYAKUMAR @ 997*****63

Answer from Sionline Technomart PVT LTD on : 2017-11-20 16:13:24

dear sir, you can reach sionline customer care on 07412660330 but soory to say we will not be able to provide support in regional language like tamil or telgu etc

61. How to pay si wallet amount by my bank account

Asked By:Lokeshkp @ 815*****59

Answer from Sionline Technomart PVT LTD on : 2017-11-18 16:17:04

amount cannot be transfered from si wallet to bank account

62. Is there any electrical bil payment systm in assam?

Asked By:pranesh pagag @ 847*****87

Answer from Sionline Technomart PVT LTD on : 2017-11-09 11:54:41

we are working for tieups for Assam Electicity bill payment, we will update soon once this is done

63. Is assam electrical payment system there

Asked By:Rajesh @ 825*****76

Answer from Sionline Technomart PVT LTD on : 2017-11-03 18:34:04

No, This Biller is Not Available on SiOnline

64. 4000 deduce for 5 activation kits before that thought 5 for 800 deduce 4000 please make 1 get me refund

Asked By:Santosh @ 876*****61

Answer from Sionline Technomart PVT LTD on : 2017-10-27 10:25:27

Dear Mr Santosh, Activation Keys are Non Refundable & Non Transferable

Price for 5 Activation Keys is clearly mentioned in the OTP SMS & Email which was sent to you

65. If I registered in Sionline and pay money. but I am interested then you are return my deposit money ?

Asked By:Sourabh Marathe @ 983*****38

Answer from Sionline Technomart PVT LTD on : 2017-10-25 10:29:29

Dear Sir,

Activation Fees & Activation Pins are Non Refundable & Non Transferable

66. How to join as retailer.?

Asked By:BHARATHI @ 978*****90

Answer from Sionline Technomart PVT LTD on : 2017-10-10 17:48:33

You Can Register as SiOnline Retailer on https://www.sionline.in/retailer/add_retailer.php

67. Sir, is there any charges for retailer to recharge by sms from his sim.?

Asked By:kshirod @ 833*****58

Answer from Sionline Technomart PVT LTD on : 2017-09-23 10:48:16

Yes,

For SMS Sent to SiOnline Server, We do not charge any amount but you will be charged by your network operator as per your plan.

for reply sms, there is a fix monthly charge of Rs .30 Per Month

68. Why Airtel recharge not showing in Mobile app

Asked By:U maruthi latha @ 738*****82

Answer from Sionline Technomart PVT LTD on : 2017-09-02 11:29:05

Airtel Flexi Recharge is Definately Available in Mobile App., Kindly Check the 3rd alst operator in drop down

69. I have small queries on purchase and sales.. Will you providing the Purchase (GST) invoice for every transaction (distributor and SIONLINE)... can Distributor get the Recharge details in excel live & daily basis. what will be commission for telecom recharges.

Asked By:Bharath @ 810*****88

Answer from Sionline Technomart PVT LTD on : 2017-08-29 16:51:07

we will provide you the GST invoice but you will not be getting in excel, it will be in pdf and also you can get consolidated summary in month end

70. Are you providing API ?

Asked By:Mayur @ 915*****45

Answer from Sionline Technomart PVT LTD on : 0000-00-00 00:00:00

71. Dist id how much retailer can had

Asked By:Puneeth @ 996*****45

Answer from Sionline Technomart PVT LTD on : 2017-07-05 15:39:43

You Can add unlimited Retailers in Your Distributor Account

72. How to mobile recharge in retailer online

Asked By:Ravi @ 900*****95

Answer from Sionline Technomart PVT LTD on : 2017-07-05 15:40:14

visit www.sionline.in to recharge online through web

73. How much is margin for postpaid and landline bill payments

Asked By:Mohanraj @ 988*****57

Answer from Sionline Technomart PVT LTD on : 2017-07-04 11:08:38

There is No Margin Or Surcharge on Postpaid, Landline & Utility Bill Payment

74. How much is commission rate for postpaid and bill payment.

Asked By:Mohanraj @ 988*****57

Answer from Sionline Technomart PVT LTD on : 2017-07-03 10:59:34

There is No Commision or Surcharge on Postpaid & Utility Bill Payments

75. is it possible to pay powerbill of apspdcl as a retailer and how much commison i may get.

Asked By:muralikrishna @ 995*****05

Answer from Sionline Technomart PVT LTD on : 2017-06-16 12:40:17

APSPDCL Bill Payment is Not Available

76. To recharge through SMS format, Is SMS charge applicable?

Asked By:Pintu Jana @ 860*****07

Answer from Sionline Technomart PVT LTD on : 2017-04-22 20:11:16

The SMS Sending Charges As applicable by your telecom operator say ida/airtel/vodafone etc will be applicable, to avoid these charges kindly recharge with sms booster pack of your telecom operator.

77. Waht is The Margin On Air Ticket Booking & Bus Ticket Booking ?

Asked By:praveen @ 724*****03

Answer from Sionline Technomart PVT LTD on : 2017-04-11 14:44:20

Dear Mr Praveen,

in Air Ticket Bookig We Provide Margin From 2.00% To Upto 8.00% Which Can Be Checked Before You Proceed to Book Ticket, Also Mark Up Can Be Done

 

For Bus Ticket, Margin is 5.00%

78. When Will You Start Domestic Money Transfer ?

Asked By:sahir @ 828*****16

Answer from Sionline Technomart PVT LTD on : 2017-04-10 11:04:20

we are in process of making domestic money transfer live as soon as possible

we will let you know as soon as dmt is live on sionline.,

 

expectec time is by june 2017

79. I want buy multi recharge sim ?

Asked By:munna miyan @ 869*****20

Answer from Sionline Technomart PVT LTD on : 2017-04-06 19:15:33

Dear Mr. Munna Miyan,

we have forwarded your query to our sales team, one of our sales expert will contact you soon

 

Regards
SiOnline Technomart Pvt Ltd

80. I want to pay my clients premium of Reliance Nippon Life Insurance - Rs.30,000/-, can you add this company for renewal in software? Also want to know that when available for recharge option for Jio?

Asked By:Dharmaj Shah @ 983*****69

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:07:33

1- For  Reliance Nippon Life Insurance , We have passed your query to technical team and may take time depending on feasibility and approvals from concerned company, hence cannot be commited for time now

 

2- For Jio Prepaid Recharges, Technical Team is working on intreafation and will be live soon.

once JIO is live on sionline platform, we will will intimate you.

 

Regards:

SiOnline Technomart

81. is JIO Recharge available on SiOnline ?

Asked By:Sarthak @ 871*****97

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:08:44

our sionline technical team is working on integration with JIO

once done we will intimate you.,

till than we request you to bear with us

 

Regards:

SiOnline Technomart

82. Can we book bus ticket with SiOnline ??

Asked By:Anil @ 966*****02

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:10:16

Yes 

Ofcourse you can book Bus Tickets & Air Tickets With SiOnline but due to some technical issues the functionality is not working. hope the issue will be resolved soon,

 

Regards
SIOnline Technomart

83. I want to close my account. What is the proceedure to refund my security.

Asked By:Rajesh @ 875*****25

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:15:26

Your Account Will Get Automatically deactivated after 45 Days of Non Transactions.

we do not keep any security amount in sionline, hence there is no question of refund.

 

Regards:

SiOnline Technomart

84. How any retailer can take flexi margin to flat margin?

Asked By:VIBHOR AGARWAL @ 905*****88

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:18:24

Dear Mr Vibhor,

This is a One Way Process,

You Can Upgrade from Flat Margin to FLexi Margin Plan But SiOnline Retailer Cannot Degrade from Flexi Margin Plan to Flat Margin Plan

 

Regards:

SiOnline Technomart

85. I have registerd a Sambhav multi recharge online service but there is no idea and jeo service and sometime there is problem of network in which my customers facing problem so are you look this matters

Asked By:anil sharma @ 908*****04

Answer from Sionline Technomart PVT LTD on : 2017-04-03 16:20:45

Dear Mr ANil

1 - Idea Recharges are Working Fine

2- JIO Recharge is Not Available as on Date, We will intimate you once JIO is Live on SiOnline Technomart

 

Even if You have any issues with Idea Recharge Now, Kindly Submit Complaint To SiOnline On https://www.sionline.in/distributor/complaint.php  with details of User ID, Mobile Number and Amount of Recharge

 

Regards:

SiOnline Technomart

 

86. What is Fund Lock ?

Asked By:vikas @ 981*****76

Answer from Sionline Technomart PVT LTD on : 2017-03-20 11:11:49

Fund lock is the minimum balance a sionline retailer or sionline distributor need to maintain in his account. this fund cannot be utilised by the dealer as this is the reserve fund for sionline AMC and other charges like sms, plans renewal etc.

 

Regards:

SiOnline Technomart Private Limited

87. Just now I have tried to upload amount of 1000 but Not credited to in my account, pls help ?

Asked By:Manojkumar @ 989*****03

Answer from Sionline Technomart PVT LTD on : 2017-03-18 16:11:26

Dear Sir,

Today is was a holiday at sionline on occasion of Rangpanchmi.

approval of Payments done through Payment Gateway is a manual process, balances are uploaded only on Working Days 10.00AM To 7.00 PM (monday to Saturday) except holiday.

 

 

88. What is remarks

Asked By:Uday @ 990*****45

Answer from Sionline Technomart PVT LTD on : 2017-03-14 18:19:57

Dear Mr Uday,

Remarks can be treated as a kind of comment to a particular record you are posting in sionline. for example if you are putting remarks when you are updating deposit request can be treated as your comment or note to that particular entry.

 

regards:

sionline technomart private limited

89. How to change retailer category ?

Asked By:d.yadav @ 913*****31

Answer from Sionline Technomart PVT LTD on : 2017-03-07 15:53:22

To Change Your Plan, GO to Any Service other than Mobile and DTH Recharge, Example

  1. Select Bus Ticket
  2. fill in From and To Destination
  3. The Result will Show The available busus
  4. Select Book Seat

When You Click On Book Seat, PopUp will Open Saying - 

Sorry, This Service is Not Available Under Your Choosen Plan, To Activate This Service, Click to Upgrade.

 

Here Click on Upgrade to Change Your Plan from Flat Margin From Flexi Margin 

Note:

Once you Upgrade, You cannot degrade to other plan

90. i got distribution id from u now i want to change my distribution id to retailer what can i do it kindly arrange my frequent (tamil) language

Asked By:KUmaraswamy @ 989*****34

Answer from Sionline Technomart PVT LTD on : 2017-03-07 11:08:34

Dear Mr Kumaraswamy.,

1- ID Created in Distriutor Category Cannot be degraded to Retailer Category ie you can upgrade from sionline retailer to sionline distributor but you cannot degrade

2- we do not have regional language support biz. tamil. telgu, kannad, gujarati etc.

91. How to upgrade my Sionline Retailer Service category from Flat Margin to Flexi Margin plan ?

Asked By:rahul garg @ 983*****44

Answer from Sionline Technomart PVT LTD on : 2017-03-07 15:52:17

To Change Your Plan, GO to Any Service other than Mobile and DTH Recharge, Example

  1. Select Bus Ticket
  2. fill in From and To Destination
  3. The Result will Show The available busus
  4. Select Book Seat

When You Click On Book Seat, PopUp will Open Saying - 

Sorry, This Service is Not Available Under Your Choosen Plan, To Activate This Service, Click to Upgrade.

 

Here Click on Upgrade to Change Your Plan from Flat Margin From Flexi Margin 

Note:

Once you Upgrade, You cannot degrade to other plan

92. if server downs how much time it will take to work normally

Asked By:sai @ 905*****42

Answer from Sionline Technomart PVT LTD on : 0000-00-00 00:00:00

93. i am getting Security Breached error when i login to my SiOnline account ?

Asked By:Mohanraj @ 988*****57

Answer from Sionline Technomart PVT LTD on : 2017-03-07 11:13:42
Dear Sir,
 
we maintain high levels of security for safety of our customers to prevent them from any unethical malfunction.
usually the sionline id goes locked into Security Breached due to following reasons:
 
The possible reasons for security breach are:
 
  1. if you press back button of your browser 
  2. if your press F5 or Refresh 
  3. if You press any other function key
 
we request u to follow above guidelines above to avoid security breach lock
 
 
Thanks
 
SiOnline Technomart Private Limited
 

94. Why SIONLINE recharge is processing very slow ?

Asked By:pawan mote @ 909*****20

Answer from Sionline Technomart PVT LTD on : 2017-03-04 12:26:31

Dear Sir,

We assure Recharge From SiOnline in Maximum 10-15 Seconds, How Ever Usually Recharge Processing does not take more than 5-7 Seconds

You Can Check the Recharge Request In Time and Request Processed Time in Your SMS Log Report.

 

Still if You had issued, do let us know the date of recharge and transaction id and we will check and revert.

 

Regards

SI Online Technomart Pvt Ltd

95. I am Unable to do recharge for vodafone , airtel please help me... ??

Asked By:Alpeshsinh @ 780*****67

Answer from Sionline Technomart PVT LTD on : 2017-03-03 11:22:07

Please check your assigned plan category,

if you are under flat martgin plan of sionline retailer, you will not be able to do recharge os airtel, vodafone and idea.

To Do these recharges, kindly change your category from flat margin to flexi margin plan.

 

Thanks 

SI ONLINE TECHNOMART PRIVATE LIMITED

Customer Care Support

96. DIST12213 - when i transfer money from sionline cc avanue payment gateway, why take time for four hour ?

Asked By:mayank agarwal @ 933*****49

Answer from Sionline Technomart PVT LTD on : 2017-03-03 11:26:38

Dear Sir,

 

Please Note That When you take balance through CC Avenue Or PayU Payment Gateway in Your SiOnline Distributor ID, it is Manually approved after verification from respective payment gateway.

 

Usually it takes 2 Business Hrs for Confirmation.

 

Also Note that Payment Gateway Balance is Only Updated From 10.00 AM To 7.00 PM/ Monday to Saturday

On Sunday, and after Office Hours 7.00PM or on Holidays, Payment gateway balance gets credited on next working day business hours

 

Regards:

SI ONLINE TECHNOMART PRIVATE LIMITED

Accounts  Support

 

97. How I can check my profit on mobile recharge.

Asked By:Inderjeet @ 758*****14

Answer from Sionline Technomart PVT LTD on : 2017-03-02 16:45:26

Dear Inderjeet.,

Thanks for our Question to SiOnline.

To Check the Profit you have earned, Login to your SiOnline ID, On Top Menu, Click on Ledger >> Select the Date Range and submit, you will get the details of your date wise transactions and profit earned.

 

Thanks

Si Online Technomart Private Limited

98. Airtel Recharge Option Not Enabled in Retailer ID ?

Asked By:jitendra gahlot @ 876*****65

Answer from Sionline Technomart PVT LTD on : 2017-03-02 16:53:47

Dear Mr Jitendra,

 

Pls Note That the SiOnline Retailers Account Created under FLAT MARGIN PLAN do not have rights for AIRTEL Recharge. To enable AIRTEL Recharge, kindly upgradeyour Retailer Plan from FLAT MARGIN TO FLEXI Margin Plan.

 

Thanks 

SiOnline Technomart Private Limited

Customer Care Support